Senior Account Manager

Responsibilities:

• Manage multiple accounts; build positive long-term relationships with all clients
• Drive client retention, renewals, and client satisfaction
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
• Focus on ensuring we maintain superior customer service levels, operational excellence, and strategic insights
• Manage customer activity with CRM tools for maximum efficiency and visibility

Qualifications:

• Fluency in English both verbal and written is mandatory. Any additional language will be a plus.
• 2+ of experience as a Senior Account Manager in the Fintech or FX industry
• Strong analytical skills and negotiation skills
• Being am excellent listener
• Dynamic personality able to influence a variety of audiences at all levels
• Confident communication skills
• Team Management skills
• Adaptability
• Handle multiple priorities
• Problem identifier and excellent solving skills
• Demonstrated ability to work independently and remain motivated

Benefits:
An attractive remuneration package will be offered to the successful candidate.